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Ordered online and quoted me 17 dollars. Said I had to go through iglobal to make my payment. They then charged me $85. This was not discovered until after the transaction was complete. They never told me about the price difference and would not honor their price. They...
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Anonymous
1000Bulbs.com

Thank you for leaving a review. We are refunding the $50 as requested. If you have any questions about the status of the refund, please call your account manager at 1800-624-4...

1.9
#1374146
Do not, I repeat, do not order anything from this company if you think at all you might need to make a return. Even I never thought I'd need to return lightbulbs but I did since they didn't work. I tried 4 bulbs out of 20 and none of them worked. Figured that was a no...
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1.9
#1350374
I was happy with my purchase until I pulled one of sixteen, T8 LED tubes In the carton, and found it broken in the middle. I called 1000 Bulbs and was given 2 options. 1) They will credit me for the broken bulb and i go find a replacement locally. 2) They will credit...
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4.2
Product
#1305770
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1000Bulbs - Unpleasant transaction

Really difficult to deal with, I ordered a bulb and the return process was a headache. Instead of sending me a new cheaper bulb, they made me return the original. I had to pay for shipping twice.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1266434
I ordered a new battery from 1000bulbs and the only problem i encountered was of my own. I had neglected to enable cookies which made logging in frustrating until i realized my error. Once i corrected that, i placed my order no problem, it shipped the next day and...
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5.0
#1232949
They sell low lumen bulbs (same wattage as other bulbs but with lower lumens) from China that are much dimmer than competing brands. Also, I don't trust the thousands of reviews on other sites giving this company 5 stars. {{Redacted}}
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1000Bulbs
1000Bulbs
1000Bulbs Verified Representative

All of our product pages list the Wattage and Lumen output for that specific product. There's even a chart for comparing against similar products in the same category so that ...

Product
#1232049
We ordered 20 LED Bulbs recently, when they arrived we found they were not what were looking for. Literally the same day I got the product I phoned in the return, they apparently "processed it" but never sent me a the Return Form stating it was "approved". I just...
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1000Bulbs
1000Bulbs
1000Bulbs Verified Representative

As we have already communicated with you, we have agreed to process a full refund. We are not sure what else you would like from us.As a reminder:On 3/12/18, we received notif...

#1219137
I ordered 10 bulbs that I needed and to get a discount on a bulk order. I placed the order over the phone and was assured they were in stock. They then proceeded to send only 8 without asking me. And the bulbs were completely defective! They looked like seconds of some...
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1000Bulbs
1000Bulbs
1000Bulbs Verified Representative

I've spoken with the head of our customer service department. We are happy to refund you in full once the product is returned. We've provided a return label so you will not ha...

1000Bulbs
1000Bulbs
1000Bulbs Verified Representative

Good morning. I would like to assist you with a full refund. Would you please help me by providing the invoice number as a comment or emailing it to SocialMedia@1000bulbs.com?...

1.0
#1208251
1000Bulbs - Poorly Packed, Long wait for RMA
50% of our product was damaged due to their bad packing. Still waiting for RMA. Also, I wrote a review detailing their failings on packing and customer service including having to pay for return shipping myself. That review on their site was immediately removed. You...
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1000Bulbs
1000Bulbs
1000Bulbs Verified Representative

Thank you for your review. We apologize for any confusion. We do not require customers to pay shipping costs for products damaged in transit. Your two replacement bulbs were s...

1.6
#1180807
Not a good experience at all at 1000bulbs.com. I spent hours researching to find the right bulb strings for Christmas. Finally found them here. Unfortunately the shipping charge was nearly $22.00. It took a week for the box to arrive. Product listing promised if one...
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1000Bulbs
1000Bulbs
1000Bulbs Verified Representative

Thank you for taking the time to leave a review. We immediately refunded you the purchase price for the defective string and let you know that we didn't need it returned, so y...

1.8
I didn't like
  • Defective product and no return shipping reimbursement
#1151614