50% of our product was damaged due to their bad packing.Still waiting for RMA.
Also, I wrote a review detailing their failings on packing and customer service including having to pay for return shipping myself. That review on their site was immediately removed. You can't believe their reviews if they selectively remove them.
On the packing (since I have to write 100 words I'll go into it more), they stuff the LED tubes in a box with plenty of peanuts around the sides, but the ends are so close to the box end, of course they can be crushed.The box was fine so it was poorly packed so that the box survives, but the product moves around so much on the ends that it is damaged.
Review about: Light Bulb.
Reason of review: Damaged or defective.
Monetary Loss: $32.
Preferred solution: Full refund.